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2. Margaret Utterback

Kaiser Foundation Health Plan, the largest not-for-profit U.S. health maintenance organization, on Friday said it will pay $1 million to settle a California state agency’s allegations that in 1996 it did not diagnose or treat an ill patient in a timely manner.

1. Margaret Utterback

Heal Your HMO – Part 2 Aired: November 26, 1996  According to consumer surveys, 85 percent of Kaiser Permanente’s health plan members say they’re satisfied with their health care. This is one of the highest approval ratings in the HMO industry. But not everybody’s happy. And when some people complain about life and death issues, Kaiser […]